Getting around a city can Watch Internal Affairs Onlinebe a nightmare, but luckily with the invention of Twitter, transport networks like @NYCTSubway can lend a hand.

Or not.

SEE ALSO: Maroon 5 and Jimmy Fallon gave subway commuters the best surprise

A few days ago, the official NYCT account tweeted some travel advice to a baffled citizen. Actually, advice might be a strong word...

Mashable Trend Report Decode what’s viral, what’s next, and what it all means. Sign up for Mashable’s weekly Trend Report newsletter. By clicking Sign Me Up, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy. Thanks for signing up!

You get all that?

Luckily the confused customer was okay in the end.

So there is a happy ending to this urban fairy tale.


Featured Video For You
Oprah, Reese Witherspoon, and Mindy Kaling shine in new clips from 'A Wrinkle In Time'